Newer QuickBooks Release Available

Nov 02, 2007 8 Replies
L

When opening my company file, I get the message "Your company file has been opened by someone who has a newer QuickBooks release"



Answering "yes" to the question "Do you want to download the latest release now?" brings me to the update screen, where I select "Update Now". The screen shows a date in "last checked" of "Fri, 11/2/2007 08:49 AM" and the status "Nothing new downloaded".



The nothing new downloaded is because I downloaded and updated YESTERDAY, and EVERY DAY since I first installed the bloomin "upgrade".



Yes, I have restarted QuickBooks, as the message states "Select the updates that you want to download.......Some updates might not be installed until you restart QuickBooks" And yes, I restarted the computer. Additionally, I have tried checking "Reset Update" and re-downloading, watching as the blinking green dot tells me it is downloading.



I still get the message "Newer QuickBooks Release Available" when I open QuickBooks. Checking the version within the program shows that the version is still R1.



Sigh.... I *DO* hate Intuit.



Please, don't comment on my dislike for Intuit - just tell me how to fix this latest issue with my "upgrade"


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A

Are you in a multi-user environment?

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L

Yes, indeed. And I had checked the option to use a shared download. But, that didn't seem to work.

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K

I'm going to assume you're using QB 2007 based on your post from 10/30.

QB 2007 is currently at R8 and you can get the manual patch here (scroll to the bottom of the page to find the manual update):

formatting link

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A

Allan assumes version 2008

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A

Allan must be wrong. Version 2008 does not have any updates yet. It ships with R1.

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L

Thanks.

Yes, I am running 2007, and yes, I did have to download the patch manually and apply.

I have no clue as to why the internal update function in QuickBooks would not work.

Thanks again.

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B

Welcome to my world. I run QB Contractor 2004 and I have had to shut the autoupdate off completely as the program won't run if it updates. On a plus note. With no patches 2004 does everything I want it to do without any troubles.

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C

Interesting point.

I use QB Contractor 2006, and it seems to run fine now. Maybe now is a good time to "freeze" it.

But I do recall that there was a time when it updated on one computer, then there was a problem found with that update and Intuit took it down before my laptop got it. So I had to roll it back on my desktop in order to be compatible. Later Intuit got their problem straightened out and both computers got their updates in sync.

GC

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