That's the only conclusion I can reach afer contacting both of them.
I deposited a check at a branch over a week ago, and a few days ago they received a SS check. Both should have cleared by now according to Wells Fargo.
When I update my Quicken as usual, checks to pay go fine, but these two deposit transactions do not appear. I did the download the same way I have beeen doing for a couple years. Nothing in my Quicken setup has changed except for the Wachovia to Wells Fargo changeover more than a year ago.
The problem, according to both Wells Fargo and Quicken is it's the other guy's fault. Wells Fargo says that it has to be something in Quicken and you can guess what I get from Quicken. So it's all my fauly based on two grounds. First, I am the only other party involved in this and the other two are faultless (according to them) so it must be on me. Second, I chose to use this software (which has alawys worked fine) with Wells Fargo (which is probably too busy laundering money and screwing people on foreclosures to keep their end of the Quicken procees working correctly).