registering Quicken 2006 Premier

I reinstalled Quicken 2006 Premier do to a problem and am having trouble registering it again to get rid of the "benefits to registering Quicken" nags.

Help menu -> Register Quicken brings up a screen, but all I get is script errors and a blank box. I've moved the mouse around and can't seem to locate any "mouse over" areas. I can't refresh the screen or reload it. And when I close it, it tells me registration is not complete.

I've done this with Firefox as my default browser. With Internet Explorer as the default browser. Antivirus and Firewall active. Antivirus and Firewall disabled.

Checked Quicken.com and registration has to be completed thru the program. 800 number wants $18 so I hung up. Checked Quicken help, FAQs, support, etc. Nothing I've come across addresses the problem of script errors during the registration process.

I downloaded this version directly from Intuit and am currently running release 3. The problem occured before R3 was installed on my computer.

Any and all help would be appreciated.

TIA, Jerry

Reply to
JW
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This seems to be happening all over. I thought it was only me, because I run Quicken under CrossOver Office, but it seems to happen to people on regular WinOSes. CrossOver simulates Win98.

Interestingly I fired up winxp/sp2 under vmware, accessed the same file, and went through the registration with no problems. I've tried copying whatever info is in the .ini files from one system to the other without success.

As I don't use quicken.com for anything, it isn't much of a problem. Close the window and the program keeps going, and it is able to download stuff from the FIs. If you do use quicken.com call Intuit and tell them to fix it (well, they know there's a problem already.)

-- HASM

Reply to
HASM

Hmm, this is interesting. I'm running QP2006 (installed R1 from the download), which I registered. I applied the R2 patch then uninstalled Quicken and reinstalled from the download to revert to R1. I've since applied the R3 patch and have seen no nag screens to register Quicken. In other words, Quicken appears to think it's still registered in my case.

Regards,

Margaret

Reply to
Margaret Wilson

After uninstalling a program, it's not all that uncommon for there to be remaining Registry entries, in spite of all files and directories having been removed.

Notan

Reply to
Notan

I had a problem like this when I upgraded to 2004. Intuit's alleged customer service operator stepped me through several secret instructions, stuff like holding the alt key while clicking on the online menu, find the Easter egg -- that kind of thing.

I'm sorry I don't remember the actual steps, but the point is this: There's all kinds of secret junk built into quicken that is completely nonintuitve that only their customer support folks know about. So, I'd recommend you use their "chat" version of support, and you might be surprised at what they can fix. Of course, it would be better if it just worked, but that's apparently asking too much.

It's really sad, too, because 10 years ago I told someone that the only piece of software I ever bought with which I was thoroughly pleased was Quicken. I wouldn't say that today with a gun to my head. But if you are like me, your entire financial life is wound up in quicken, and the thought of finding an alternative is mind numbing, so it's easier to just grind away at it.

Quicken has got to be the poster-child for why open source is the only answer for mission critical software. Alas, GNUcash only runs on Linux (there are some workarounds to run it on windows, but not for the faint of heart); give it another year or two. People who have suffered with Quicken say Money is alright, and vice-versa. The answer to which is better seems to be "the other one."

Reply to
jay.abel

I should have mentioned that after I uninstalled, I edited the registry and removed all entries related to Quicken and Intuit. But ... IIRC, the registration flag (or whatever you want to call it), actually resides in QUICKEN.INI. I didn't mess with that file. I'm presuming that got left behind after the uninstall, but I haven't checked my Ghost images to be sure.

Regards,

Margaret

Reply to
Margaret Wilson
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Reply to
Mike

Thank you very much. This corrected the problem.

Thanks again, Jerry

Reply to
JW

"Margaret Wilson" wrote in news: snipped-for-privacy@news4.newsguy.com:

All,

Here is what I have uncovered to fix this issue. I read thru group after group with no luck on fixing the blank registration issue when loading up Quicken. I am pretty confident that the issue lies in an IE setting however I went thru and spent two hours trying change all the settings to allow the registration to complete and nothing worked. I allowed cookies, set all the levels to the lowest security settings, changed all the radio buttons to allow all without prompting, etc. etc.

I did uncover something that will work...

There are two hot key combonations that when pressed will affect registration.

#1 - CTRL-SHIFT-ALT and then left click on Online > One Step Update (This resets the registration key) #2 - CTRL-SHIFT and then click on Online > One Step Update (This will allow bypassing the registration process and thus remove the annoying nag EVERYTIME you load Quicken.

Thanks Chris

Reply to
Neo

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