Stifel Sell d/l posted but Buy did not - ideas?

Question

This is a New Discussion on the Quicken Support Site:

"Windows Quicken Deluxe R39.23 Build 27.1.39.23

OSU Download Trx from Stifel this AM - OSU did not report any errors. A Sell Trx posted. A Buy Trx did not post. The QFX.Log (in Help) seems to have lines for both the Sell Trx and the Buy Trx but the buy was not posted to the Account. The Buy lines in the QFX.Log have the CUSIP#, the Units and Price as on the Stifel Site and Confirmation Document.

Any ideas on what further to look for as to why the Buy did not post to the Register? Thanks. Geo. Salisbury Long Valley, NJ"

While awaiting a Support response perhaps someone here might have an insight.

The Quicken Help QFX.Log seems to have lines in it for both of the Stifel Buy & Sell transactions but only the Sell was recorded in the Register via OSU and no errors were reported.

Any ideas on why Quicken might have quietly done nothing>

Thx. Geo. Salisbury L.V., NJ

G.Salisbury · Accepted Answer

Replying to my own OP to add to the annoyance ...

I had made a Qkn Copy of my File a couple of days ago for a different reason so went into it, activated d/l for the Stifel and, along with some dups, both the Buy and Sell Trx came on board.

Grrr!

What prevent the Buy in the original file remains a mystery. Geo.

Sherlock · Answer

One possibility is, after you had saved the copy, you imported these transactions and deleted them.  When the same transactions are imported into the same register, Quicken will filter them out.

G.Salisbury · Answer

No trx delete is not at issue.The Qkn File in question is the main, day-to-day File and the Stifel Account there-in virtually never has any manual activity other than monthly reconciling the 'cash balance' to the Statements.Except for infrequent miss-info from a fund for a small dividend etc. the reconcile pretty much always comes out even.Bottom-line, I added the Buy Trx to the Stifel Account and the Cash Balance and Shares Balance now comes out even so I'm just going to have to leave it as-is and always wonder what was really at issue.Thanks for your thoughts.Geo.

Stifel Sell d/l posted but Buy did not - ideas?

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