Unable to Print

Oct 21, 2006 4 Replies
L

I have quicken 2006 Premier. I have 2 printers, one I use in summer home and one I use in another home the rest of the year. Just left summer home and returned to Florida home, and I am now unable to print any Quicken reports.



I get the message "Unable to verify the active printer at the system level. Please verify the printer is turned on and try again."



The printer is turned on. I am able to print a word and an excel document OK.



Any suggestions on what I can do? Anyone have a similar problem?



Thanks in advance for any help.


222 12607 body I have quicken 2006 Premier. I have 2 printers, one I use in summer home and one I use in another home the rest of the year. Just left summer home and returned to Florida home, and I am now unable to print any Quicken reports.

I get the message "Unable to verify the active printer at the system level. Please verify the printer is turned on and try again."



The printer is turned on. I am able to print a word and an excel document OK.



Any suggestions on what I can do? Anyone have a similar problem?



Thanks in advance for any help.


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C

It sounds like something, with Quickens settings.

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H

"Les" wrote in news:3dednUdUZY_k5afYnZ2dnUVZ snipped-for-privacy@adelphia.com:

Have you tried re-setting the default printer the control panel's printers and faxes?

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L

did a Google search and was told to change a file name; did this and problem was fixed. Apparently there is a bug when one uses 2 different printers.

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L

Not a bug, exactly. I suspect the program is working as designed, and using the printer you originally set as the default.

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