QD2009 suddenly started notifying me that I have unread mail when I'm exiting. I looked at the mail and it shows one message back in
2000! How do I make that go away -- DELETE doesn't work, even with a subsequent 1-step update.I believe this might be connected to a financial institution that appears in my update list. It's the one that my checking and savings accounts are in and the one that Quicken Billpay uses. How can I flush that account without damaging BillPay? TIA
How are you trying this delete? What exactly happens?
The normal way to get rid of unwanted Quicken email is to: Go to the Online Center. Select the acccount and click the "E-mail" tab. Select the email and click Delete (in the Online Center menu).
You can also click the "Read" button, or double-click the email, to let Quicken know it is no longer "unread". I have several old emails in my Quicken fileset ... I never get any notification about them because I have "read" them.
If that doesn't work, the only choices I can think of are to Validate a Quicken Copy of your data; or to deactivate the account for downloading (if Quicken permits that when there is unread email). If you can set the account up for billpay once, you should be able to do it again. If you have concerns about doing that, there should be a phone number for Quicken Billpay in your Quicken Help > Product and Customer Support > Contact Intuit and Others ... scroll down to the Quicken Billpay section.
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