Bought a PVR (150) from TribalUK using a Co-op Debit card
6 months later closed the Co-op account (moved to First Direct) - 3 months later PVR packed up & i returned it = TribalUK claim they refunded Co-op account - Coop claim the account is closed and they haven't had it - i've spent well over 2K in time alone trying to persue it with both parties and basically neither of them are interested
With more people switching banks nowadays than ever before - this must be happening to the tune of billions & until there are special laws in place it's obviously not in the interest of either to sort it out
I've thought about taking them to small claims but who do i sue? i think TribalUK are legally bound, by the fact that they have to refund 'me' (because 'i' paid them), and by any definition of the word 'refund' i dont got the money back
A/ Who would you go after?
B/ Think twice before you transfer balance on your credit card - you could be voiding any guarantees you have