I have a licence for 3 registers...I have two set up in the front, and in the back office is the 3rd, also acting as the server. How difficult would it be to install the software on a different computer, have it act as the server and bring register 3 out onto the floor? Having all of my info go to the new back office computerl, and have the computer in the back office acting as the server?
Should be no problem at all. You only need licenses for the POS terminals so the back office server doesnt need one. If the 'server' is going to be a new machine, you'll have to backup the database and then import that onto the new machine then you'll have to change the database location on each pc using Administrator to reflect the new pc name.
"V> I have a licence for 3 registers...I have two set up in the front, and in the
Could be. What error message are you getting? In SO Admin on the register | File | Connect | what are you using for a server name? You should enter the IP address of the server.
Jeff, I got it working last night, apparently windows had somehow turned the firewall back on! -hangs head in embarrasment!- Can you lead me to any articles on, how to setup the bar code scanner, cash register, and card readers? I tried to install the magtek card reader Usb device but it did not work.
I could, but that would leave you without all of the fun of using CustomerSource and the KnowledgeBase. Log into CustomerSource here;
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, (you might read through that page too), click on Support on the left, KnowlegdeBase and fill in the appropriate fields. One thing about the Magtek, make sure you _don't_ have the HID version. Won't work without issues.
Jeff, I found this link which is the link I used to try to install the reader. I was trying to give you the link but could not so here is the article # Article ID : 862573 but I followed the instructions but it is not working. at the point when I am supposed to launch the app and use the pull down option there is nothing listed. this can not be this hard. can it?
All the documentation that used to come in the Printed version are available when you buy the software, just press F1-Help. On that note MS cannot include documentation on every single scanner, msr, printer, cashdrawer and pole display that are on the market today, it's just impossible.
What exactly are your devices, model and interface type? (i.e. USB, Serial, KB Wedge)
Most USB MSR's and Scanners don't usually need any configuration, they should be plug and play. I've setup many of those USB Mini-Magtek MSR's and have never had to do anything to set them up, just plugged them in and away you go. I have in the past had to call Magtek's tech support for other devices and they were very knowledgable, if you give them your serial number they would be able tell you whether or not HID (Human Interface Device) or not.
If you are having problems getting them to work, try contacting the tech support for each of the manufacturers they are usually very helpful.
You should not have to do any of this. Just plug in your MagTek MSR and open Notepad. Take any card that has a Magnetic Stripe on the back and swipe. The information should appear on the screen.
If you have done so already you need to setup your Tender Types so they are set to Credit Card and EDC Verification is turned on. Also make sure you have setup your EDC in SO Admin. When you tender out a sale in POS you should get a Credit Card Verification Screen when tendering to a Credit Card. Just swipe the card and the MSR should parse out the information into the correct fields and simulate a carriage return (Enter button) for you.
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