3 Register Licence

I have a licence for 3 registers...I have two set up in the front, and in the back office is the 3rd, also acting as the server. How difficult would it be to install the software on a different computer, have it act as the server and bring register 3 out onto the floor? Having all of my info go to the new back office computerl, and have the computer in the back office acting as the server?

Reply to
Vince
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No problem at all just install RMS on a computer make a backup of the database then make a database from the backup on the new server.

You will also have to po> I have a licence for 3 registers...I have two set up in the front, and in the

Reply to
Tom Platinum systems ltd

Should be no problem at all. You only need licenses for the POS terminals so the back office server doesnt need one. If the 'server' is going to be a new machine, you'll have to backup the database and then import that onto the new machine then you'll have to change the database location on each pc using Administrator to reflect the new pc name.

"V> I have a licence for 3 registers...I have two set up in the front, and in the

Reply to
Steve

Reply to
Steven

Steven,

Could be. What error message are you getting? In SO Admin on the register | File | Connect | what are you using for a server name? You should enter the IP address of the server.

Do the same in File | Configuration

Reply to
Jeff

Reply to
Steven

Steven,

The IP is for setting up the Offline connection from the registers to the server. It doesn't seem to work with a name only.

Here's a few links. You must have access to CustomerSource to read them;

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Reply to
Jeff

Jeff, I got it working last night, apparently windows had somehow turned the firewall back on! -hangs head in embarrasment!- Can you lead me to any articles on, how to setup the bar code scanner, cash register, and card readers? I tried to install the magtek card reader Usb device but it did not work.

Thanks for your help.

"Jeff" wrote:

Reply to
Steven

Steven,

I could, but that would leave you without all of the fun of using CustomerSource and the KnowledgeBase. Log into CustomerSource here;

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, (you might read through that page too), click on Support on the left, KnowlegdeBase and fill in the appropriate fields. One thing about the Magtek, make sure you _don't_ have the HID version. Won't work without issues.

Reply to
Jeff

Ok I will bite! What is the HID version and how do I know if that is what I have and what is the problem with it.

-Steven

"Jeff" wrote:

Reply to
Steven

Reply to
Steven

Jeff, I found this link which is the link I used to try to install the reader. I was trying to give you the link but could not so here is the article # Article ID : 862573 but I followed the instructions but it is not working. at the point when I am supposed to launch the app and use the pull down option there is nothing listed. this can not be this hard. can it?

-steven

"Jeff" wrote:

Reply to
Steven

All the documentation that used to come in the Printed version are available when you buy the software, just press F1-Help. On that note MS cannot include documentation on every single scanner, msr, printer, cashdrawer and pole display that are on the market today, it's just impossible.

What exactly are your devices, model and interface type? (i.e. USB, Serial, KB Wedge)

Most USB MSR's and Scanners don't usually need any configuration, they should be plug and play. I've setup many of those USB Mini-Magtek MSR's and have never had to do anything to set them up, just plugged them in and away you go. I have in the past had to call Magtek's tech support for other devices and they were very knowledgable, if you give them your serial number they would be able tell you whether or not HID (Human Interface Device) or not.

If you are having problems getting them to work, try contacting the tech support for each of the manufacturers they are usually very helpful.

Rob

Reply to
Rob

You should not have to do any of this. Just plug in your MagTek MSR and open Notepad. Take any card that has a Magnetic Stripe on the back and swipe. The information should appear on the screen.

Rob

Reply to
Rob

Steven,

Go to this page and click on the red buy now buttons for the part numbers of the product. They will be on the bottom of the product.

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The HID needs a program to decipher the info scanned.

Reply to
Jeff

Reply to
Steven

If you have done so already you need to setup your Tender Types so they are set to Credit Card and EDC Verification is turned on. Also make sure you have setup your EDC in SO Admin. When you tender out a sale in POS you should get a Credit Card Verification Screen when tendering to a Credit Card. Just swipe the card and the MSR should parse out the information into the correct fields and simulate a carriage return (Enter button) for you.

Rob

Reply to
Rob

Reply to
Steven

What type of Scanner do you have? What type of Printer do you have?

Rob

Reply to
Rob

Reply to
Steven

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