Hi all, would appreciate any advice on this unusual incident. Problem. At store no. 1, when you invoked the 'check store' button, the 'check store' windows display the quantity at store 1 is "n/a'. When we check the quantity of that item at store no 1, there is a quantity of 10.
How did this happen? Store no 2 created a transfer out. It synchronised with HQ. It was approved. Synchronised with Store no 1. Staff at Store No
1 open up the tranfer-in windows and performed a commit. Transfer-In status is now closed. Staff wanted to print labels but somehow the printer cause the PC to 'hang'. Staff reboots the PC. All the items on the 'Transfer-In' document has the problem of not being able to view the quantity when you click on the 'Check-Store' button. Whether from Store No 1 or Store No 2. Subsequent 'Transfer-in' document was alright.
Can any advice on how to rectify this problem. Thank you