I am trying to save comments on workorders using ctrl+f10 i can type the comments and it appears i tender and save changes, however when i go back to the work order the comments are gone. I reallly need the comments to document what instruction the customer has provides and to document what has been done
Ian:
It might be as simple as a setting. Using RMS? In Manager, go to File -> configuration -> Options -> POS Options "record Item comments" the default is not usually set to save them.
Peter Johnson American Retail Supply MSFT Certified Partner serving near Seattle, WA
"Ian Yorke" wrote:
Ian,
You have to set the item comments to be recorded. In the Manager go to File
- Configuration - Options. Under POS Options check the box for record item comments.
Daniel Tech Support snipped-for-privacy@nurol.com NuRol Point of Sale
"Ian Yorke" wrote:
Thanks you were right on much appreciated
Did that and restarted POS and still does not save. Any ideas? Thanks
"DW" wrote:
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