Customer History

Jan 21, 2008 2 Replies

Hi I'm using RMS V1.3 Refresh 1 with the hotfix and I'm having a problem where my customer history is missing. I have a cell phone retail outlet so my database is built on customers. When a phone is purchased let's say 2 months ago and this particular customer comes in for either another phone or have some repairs done and you go the customer properties......there is no history showing what that customer bought within the last 2 months.



Has anyone encountered a similiar problem, any help will be appreciated.



Thanks


hi Kay, I am using the Refresh V1.3 without any hotfix and it works excellently. I belive you are going to Customer > Purchase History to see teh detail of items purcahse by customer and also Customer > Additional INformation to see the sales, receipt , adjustment etc.

C> Hi I'm using RMS V1.3 Refresh 1 with the hotfix and I'm having a problem

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