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Delay in the First Credit Card Transaction of the day

Hello,

I have 3 stores and all of them are experiencing the same problem. The first credit card transaction of the day seems to take a much longer time to complete/process. Does anyone else have this issue? The delay is about 1 minute but they always go through.

Could this be a problem lying the credit card processor? Is there anyway to solve this problem? It's just a little awkward that the customer is standing right in front of the cashier and waiting that long for credit card transaction to go through.

Thanks, Daniel

Reply to
DanielSie
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We have had this same issue at a few locations for sometime now. No resolution we have found yet.

Reply to
rsakry

Reply to
Haik

Reply to
daniel buntic

Reply to
DanielSie

Are you suing pc charge, if yes it is archiving the database

CHICAGO CASH REGISTER Daniel Buntic snipped-for-privacy@chicagocashregister.com 847-965-9500 -----Original Message----- From: Haik [mailto: snipped-for-privacy@discussions.microsoft.com] Posted At: Thursday, March 20, 2008 1:26 AM Posted To: microsoft.public.pos Conversation: Delay in the First Credit Card Transaction of the day Subject: Re: Delay in the First Credit Card Transaction of the day

We have the exact same problem with

Reply to
rsakry

Are you suing pc charge, if yes it is archiving the database

CHICAGO CASH REGISTER Daniel Buntic snipped-for-privacy@chicagocashregister.com 847-965-9500 -----Original Message----- From: Haik [mailto: snipped-for-privacy@discussions.microsoft.com] Posted At: Thursday, March 20, 2008 1:26 AM Posted To: microsoft.public.pos Conversation: Delay in the First Credit Card Transaction of the day Subject: Re: Delay in the First Credit Card Transaction of the day

We have the exact same problem with

Reply to
Marc

For posterity sake, we should all probably list what version of RMS and SQL, maybe even CC provider.

RMS 1.3.1005 MSDE 8.00.761 P4 2.8 GHz Processor

1.0GB of RAM Heartland Payments
Reply to
rsakry

Haha - Good call Ryan!!! I was just reading through this wondering what versions people were running, cc processors and even lane counts (should not really matter, but sometimes does).

I know Tom is on the most recent v and I think is on the TSYS platform - I wonder if he is having like issues.

Reply to
jocelynp

RMS v1.3 Visanet Paymentech

Reply to
DanielSie

RMS v1.3 Visanet Paymentech

2 lanes MSDE
Reply to
DanielSie

RMS 2.0.0110 First Data via Vital

2 lanes Sql Server 2005

Marc

Reply to
Marc

Nor are we. This is strait RMS.

Reply to
BD

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Jasoncleme

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