Delay in the First Credit Card Transaction of the day

Hello,
I have 3 stores and all of them are experiencing the same problem. The first
credit card transaction of the day seems to take a much longer time to
complete/process. Does anyone else have this issue? The delay is about 1
minute but they always go through.
Could this be a problem lying the credit card processor? Is there anyway to
solve this problem? It's just a little awkward that the customer is standing
right in front of the cashier and waiting that long for credit card
transaction to go through.
Thanks,
Daniel
Reply to
DanielSie
We have the exact same problem with one of our clients. They just run a transaction every morning for 10 cents with a comapny credit card, and that seems to work for them. But it is a problem, that must be addressed.
Reply to
Haik
We have the exact same problem with one of our clients. They just run a transaction every morning for 10 cents with a comapny credit card, and that seems to work for them. But it is a problem, that must be addressed.
Reply to
daniel buntic
Are you suing pc charge, if yes it is archiving the database
CHICAGO CASH REGISTER Daniel Buntic snipped-for-privacy@chicagocashregister.com 847-965-9500 -----Original Message----- From: Haik [mailto: snipped-for-privacy@discussions.microsoft.com] Posted At: Thursday, March 20, 2008 1:26 AM Posted To: microsoft.public.pos Conversation: Delay in the First Credit Card Transaction of the day Subject: Re: Delay in the First Credit Card Transaction of the day
We have the exact same problem with one of our clients. They just run a transaction every morning for 10 cents with a comapny credit card, and that seems to work for them. But it is a problem, that must be addressed.

Reply to
rsakry
Are you suing pc charge, if yes it is archiving the database
CHICAGO CASH REGISTER Daniel Buntic snipped-for-privacy@chicagocashregister.com 847-965-9500 -----Original Message----- From: Haik [mailto: snipped-for-privacy@discussions.microsoft.com] Posted At: Thursday, March 20, 2008 1:26 AM Posted To: microsoft.public.pos Conversation: Delay in the First Credit Card Transaction of the day Subject: Re: Delay in the First Credit Card Transaction of the day
We have the exact same problem with one of our clients. They just run a transaction every morning for 10 cents with a comapny credit card, and that seems to work for them. But it is a problem, that must be addressed.

Reply to
Marc
For posterity sake, we should all probably list what version of RMS and SQL, maybe even CC provider.
RMS 1.3.1005 MSDE 8.00.761 P4 2.8 GHz Processor 1.0GB of RAM Heartland Payments
Reply to
rsakry
Haha - Good call Ryan!!! I was just reading through this wondering what versions people were running, cc processors and even lane counts (should not really matter, but sometimes does).
I know Tom is on the most recent v and I think is on the TSYS platform - I wonder if he is having like issues.
Reply to
jocelynp
Just a thought. Try adding a Netgear Gigabyte Switch to Database server, if the QSC Database is not local.
Reply to
Jasoncleme

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