Delay in the First Credit Card Transaction of the day

Mar 19, 2008 13 Replies
D

Hello,



I have 3 stores and all of them are experiencing the same problem. The first credit card transaction of the day seems to take a much longer time to complete/process. Does anyone else have this issue? The delay is about 1 minute but they always go through.



Could this be a problem lying the credit card processor? Is there anyway to solve this problem? It's just a little awkward that the customer is standing right in front of the cashier and waiting that long for credit card transaction to go through.



Thanks, Daniel


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R

We have had this same issue at a few locations for sometime now. No resolution we have found yet.

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R

Are you suing pc charge, if yes it is archiving the database

CHICAGO CASH REGISTER Daniel Buntic snipped-for-privacy@chicagocashregister.com 847-965-9500 -----Original Message----- From: Haik [mailto: snipped-for-privacy@discussions.microsoft.com] Posted At: Thursday, March 20, 2008 1:26 AM Posted To: microsoft.public.pos Conversation: Delay in the First Credit Card Transaction of the day Subject: Re: Delay in the First Credit Card Transaction of the day

We have the exact same problem with

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M

Are you suing pc charge, if yes it is archiving the database

CHICAGO CASH REGISTER Daniel Buntic snipped-for-privacy@chicagocashregister.com 847-965-9500 -----Original Message----- From: Haik [mailto: snipped-for-privacy@discussions.microsoft.com] Posted At: Thursday, March 20, 2008 1:26 AM Posted To: microsoft.public.pos Conversation: Delay in the First Credit Card Transaction of the day Subject: Re: Delay in the First Credit Card Transaction of the day

We have the exact same problem with

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R

For posterity sake, we should all probably list what version of RMS and SQL, maybe even CC provider.

RMS 1.3.1005 MSDE 8.00.761 P4 2.8 GHz Processor

1.0GB of RAM Heartland Payments
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J

Haha - Good call Ryan!!! I was just reading through this wondering what versions people were running, cc processors and even lane counts (should not really matter, but sometimes does).

I know Tom is on the most recent v and I think is on the TSYS platform - I wonder if he is having like issues.

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M

RMS 2.0.0110 First Data via Vital

2 lanes Sql Server 2005

Marc

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