Dongle Question

Sep 04, 2010 3 Replies

Hi -



We have a second cash register that won't come out of Evaluation Mode, but the main cash register/database works fine, what can cause this? I assumed there was a dongle issue but now I wonder about the network interface or network issue?



Any ideas on how to troubleshoot this?



Thanks Jerry


Something simple, just in case it was overlooked - make sure the PC with the dongle boots first. Have you tried re-installing the Sentinel (dongle) software?

Marc

Yes - we realize that the database computer has to start first.

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