Just to preface the below comments are not intended to be condiscending they are given out of geniune concern.
I am a little puzzled IF you are the RMS Partner why would you not already know how to install HQ properly.
Depending on how much time you have I would say you have a lot of reading ahead of you in the near future.
Some of the documentation you need comes with the software but key information can only really come from having dealt with RMS' ins and outs on a daily basis over years.
I would strongly recommend that you find someone that has done this before and sub-contract them to assist you, train you or give you guidance. Otherwise I feel the client will be the one left holding the bag on an installation gone bad.
RMS Systems Inc.
size=2 face=Arial>...</FONT></DIV><FONT size=2 face=Arial>>I need a bit of
help??..how long do you think it would take me to configure <BR>>
Headquarters for 5 stores with 4 lanes in each?<BR>> <BR>> also is there a
step by step guideline that I can follow..where abouts can I <BR>> find this
from. Plz any help would be appreciated as this is a huge contract
<BR>> that I will be doing alone!!<BR>> <BR>></FONT></BODY></HTML>
I am knowledgeable with RMS..I have installed a few stores and maintained
them..just havent used Head quarters yet. As for your comment I have leanrt
it all on my own. I am a new tech at this company ben here for almost 2
years. we do more then just RMS..my qualifications are hardware and
networking and Printers. this is just something else we do too. I am a very
fast learner .where can i get information thats the question.
and for your information none of my clients have been left holding the bag
as u sort of said..:)
"Rob @ RMS Systems Inc" wrote:
Hello Angelique -
I'm sure Rob @ RMS systems did not intend to come across the way you think
he came across, because he does have a valid point, in the sense that
implementing and supporting a HQ environment is relatively different but
definitely more complex than single store operations systems. The HQ and
store systems need to be set up in a way that certain types of data entries
are disabled at the store level (ie, items, depts/cats, suppliers, reason
codes, etc), the creation of the HQ db comes from an existing store ops db,
the rollout of new stores is out of HQ administrator, etc etc etc.
If you are associated with a company selling and supporting RMS, you should
have access to Partnersource, where you can download implementation guides,
but if your implementation timeframe is less than 30 days, Rob's point of
engaging another partner that has extensive experience in HQ environments is
very valid. If more than 30 days, maybe there's time for a LOT of reading
and a LOT of lab time. Finally, Rob again makes a very valid point that (as
many techs can agree on) much of what one learns unfortunately is by trial
and error - for example, if you are rolling out Headquarters on full SQL
Server, the exported stores inherit the recovery mode assigned in the MODEL
database, meaning the store log files grow exponentially and eventually take
over the entire hard drive, bringing the store down to a halt. This is not
found on any implementation guide that i can recall, it's something one
learns along the way, sometimes the hard way.
Knowing what I know today, with 5-plus years involved with RMS, I would not
go an HQ project alone, as is your intention. There are some good companies
out there that can help you save a lot of time and grief, and you can learn
from them. You can always cover yourself with an NDA and an agreement that
ensures the client is yours, and that you are engaging that partner for
implementation purposes only. Get three or four partners to provide a
support proposal for you, check their backgrounds and experience, their
proximity to your location, and bring them onboard.
Either way, good luck with your project.
Let me start by saying that I am a retailer that has learned a lot from this
newsgroup. I had a partner that set up my HQ and 2 Stores, unfortunately he
did not know what he was doing. Many of the the problems are still becoming
apparent 4 year later. I have since switched partners and have been able to
fix many of the problems to date. I have spent 3 times as much on the
installation as I would have had I found the right partner the first time.
Nothing is more frustrating than when the partner is learning on my dime.
Please do your customer a favor and at least sub this project out. The people
on this site are a great help, but nothing substitutes for a good partner.
I have to agree with the others. There is nothing more frustrating and
expensive than when you hire someone who has to learn how to do the job, on
It is, at the least, unethical to take on a job you know you aren't
qualified for, unless you have notified the client that you never did that
job before. And that there could be many little issues pop-up, creating
problems for a long time down the road, as a result of that inexperience.
Do yourself, your company, and the potential client, a favor and bring
someone in who's done that job before. Or, at the very least, take a few
classes before hand to learn all the little ins and outs of implementing a
proper HQ environment.
There have been so many horror stories on here regarding HQ that I get the
impression even well done jobs have a few issues along the way.
2 things, this is the Public newsgroup, why are you not asking these kind of questions on the Partner forum? You could be asking your existing/potential customer(s) for help and answers here on this newsgroup.
The Partner Forum is at http://social.microsoft.com/Forums/en-US/category/partnerdynamics You will need to sign in with your LiveID associated with your company. There is an MS employee there that answers your questions like this or will point you to the right place.
Second, is your company even authorized to sell HQ. There is a certification process and test (its really not fun!) that must be completed before you can purchase the HQ program for resale.
As others have mentioned HQ is a very, very different animal than SO is. There are many HQ tricks and techniques one picks up while doing practice installs, the classes, and in real operations that one cannot just post in a single message, maybe even a novel.
Check Point Software
Search this newsgroup -- http://tinyurl.com/2lmk4w (Stolen from DRS)
You must be using Outlook Express/Windows Mail or some other type of newsgroup reader to
see and download the file attachment(s). If you are not using a reader, follow
the link below to setup Outlook Express. Click on "Open with newsreader"
under the MS Retail Management System on the right.
>I need a bit of help??..how long do you think it would take me to<BR>>
configure<BR>> > Headquarters for 5 stores with 4 lanes in each?<BR>>
><BR>> > also is there a step by step guideline that I can
follow..where abouts<BR>> can I<BR>> > find this from. Plz any
help would be appreciated as this is a huge<BR>> contract<BR>> > that
I will be doing alone!!<BR>> ><BR>>
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