Lost all cashiers

Jun 13, 2006 2 Replies

Not really sure what happened tonight... one of my employees ran the z report. When she did, she got a message that POS "Synchronized the database". When she tried to log out it said that the cashier could not be found.



She shut everything down and when I tried to bring everything back up, the system couldn't find any registers which I fixed that doing a qry. However, now it says that the cashier can't be found.



By best guess is that there was a glitch and the system syncd the database with the offline database which didn't have any cashers (is that how that works??). So, now I have the problem of not being able to get into manager (I, as a casher, am lost as well) to try to fix anything... Any suggestions from anyone on how to fix this??


hi , do you have a back-up prior to that sale date ? if yes, try to restore that and re-punched the whole day sales.

just a thought :) I h> Not really sure what happened tonight... one of my employees ran the z

couple,

I would try running a re-index and a check on the main database.

SO Admin | Database | Backup | Database | Check | Database | Re-index

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required