MS Dynamics POS 1 credit card receipt?

We have a site that when they run credit cards it only will print one copy of the receipt to be signed. I went into receipt formats and set it to 2 for number of copies and it still only prints once copy instead of two. Anyone have any advice?

Thanks Phill

Reply to
MorelandPI
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Did you restart all POS' ands Mgrs after the change?

Reply to
jocelynp

Anyone have any response or help they could offer?

Reply to
MorelandPI

I would guess that you restarted all POS' and Managers if you are still in need of a response. It sounds like you are using the modified MS 'Receipt -

40 Column as One Copy During CC Trx.' I would really recommend reinstalling the standard MS stock 'receipt' provided you have not modified or edited it. If you have, I would extract the standard MS receipts from your installer CD. And, again, after all system changes, you restart POS?/Mgrs.
Reply to
jocelynp

On Jan 24, 11:59 am, MorelandPI wrote: > We have a site that when they run credit cards it only will print one > copy of the receipt to be signed. I went into receipt formats and set > it to 2 for number of copies and it still only prints once copy > instead of two. Anyone have any advice? >

Anyone have any response or help they could offer?

Reply to
cptsoft

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