Old Gift Cards / Vouchers Best Practices

In the last few years Florida passed laws banning gift card expiration dates, with some exceptions. You may want to check your state laws. I think it is still reasonable write them off the books after a long enough period, especially if you have a means of going back to check if someone walks in with a 3 year old card ;)

Marc

Washington and many states have the same laws as Florida of no expiration date on gift cards.

I have been using gift cards since 2003 and have hundreds with anywhere from 1$ -25$ on them that are older than 24 months that I don't think any customer will ever come back in to use. I would like to zero them all out so I can remove them from my books.

RMS Support has suggested creating a non-inventory item and letting each old gift card buy this item to zero out its balance. This way I can see where the card's final use went if there are any questions in the futrue .

This makes since to me as a way to get rid of these cards and there balances, but does it make sense from the idea of "best practices' in dealing with gift cards.

Looking back at this I feel I need to put an expiration date on all future gift cards and need to have a policy for cashing them out below a certain balance so the customer gets the last few $ in cash.

What are other retailers doing in this regards.

Thanks