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Payment Methods

We have RMS 1.2 and soon will have a Web Store.

I would like your oppinions on payment services, so far these is what we know...

For RMS:

  1. Vital, Citibank, Wells Fargo and Bank of América interface directly with RMS. There is no need of extra software or going to a different screen to input data. - Is these right? - How is this working for you? - Does it process credit cards, debit cards and checks? - Does it works with First Data?

  1. PC Charge, IC Verify, others... These are processing software that works in parallel with RMS. A different screen has to be accessed and the card info has to be entered. - Do these programs support an MSR? - How much does the software cost? Fees and commissions?

  2. Any other methods that we don´t know?

For the Web Store:

  1. Paypal, 2checkout, etc. With and without problems these all work similarly. - What are your experiences with them? - Which one would you recvommend? Why?
  2. Is there a company/method that can be used for the processing of payments in RMS and can be used in the Web Site (not the same software, but the same company) so we just have to deal with one vendor?
  3. Any other companies/software/mehtods that you use that are good?

Thanks a lot in advance for your help....

Carlos

Reply to
Carlos
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Hi Carlos,

A few of the answers below are incorrect. I want to make sure you have the correct understanding of RMS integration with payment processing.

1) RMS 1.2 SP2 directly integrates with vital processing. What this means is you can set up a merchant account with Citibank, Wells Fargo, Bank of America, and Payment Tech. With this direct integration you can authorize and settle debit and credit transactions. Although the above banks may provide check processing RMS1.2 does not support check verification though the vital solution. RMS does not directly support other acquiring banks but you may be able to setup other banks using the EDC set up UI.

2) RMS 1.2 does support integration with both IC Verify and PC Charge. This integration does not support debit card authorization, only PC Charge supports check and credit card, and IC Verify supports credit card only. RMS does support an MSR with both of these products.

Regards,

Dan

"Carlos" wrote:

Reply to
Dan Reed [MSFT]

I wish that MS would clearly explain this, just as you have, somewhere on the website and amongst other literature.

Reply to
Jason Hunt

The KB article "A list of Credit Card Processing Software and Processors that integrate with Store Operations 1.2" number: 862458 is a good starting point to for what we support and do not support. In there are links to more detailed KB articles. I will look into seeing if we can update these articles to include some of the comments made below. Thanks for your suggestion!

Regards,

Dan

"Jas> I wish that MS would clearly explain this, just as you have, somewhere on

Reply to
Dan Reed [MSFT]

Dan, I'm very interested in this KB article, but I can't find it in the KB...any help?

thanks

"Dan Reed [MSFT]" wrote:

Reply to
Gary

Dan, I am using ICVerify successfully, but my bank has now advised that they will be charging us an additional 2% of the sale for all transactions that do not include the now required address verification. I have contacted MS about this a number of times and they only say they are aware of the problem but it may not be a priority for them to add a fix. ICVerify supports the correct transaction, but RMS does not send the needed data to ICVerify. 90% of our transactions are off our website, so we need to be in compliance with the new requirements and cannot afford an extra 2%. If there is no fix soon, we'll have to scrap the RMS product and go elsewhere. Any ideas?

"Dan Reed [MSFT]" wrote:

Reply to
Fred Lamothe

Use a separate Merchant Account for your online sales and process them through your ECommerce Site rather than through RMS.

Or open the ICVerify interface to process the cards - change your Tender Types in RMS to be "other" tender types instead of "Credit Card".

Reply to
Glenn Adams [MVP - Retail Mgmt]

Fred,

TPI Software has an Add-on for RMS that I beleive can do Address Verification and should be able to use your current merchant service provider. It does cost approx $150 one time price for the add-on but it is integrated with RMS and you can do all your Credit Cards, Debit Cards w/ Pin Pad, EBT Gift Cards and so on with this add-on.

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425.882.0921

Rob

Reply to
Robert

Rob,

Thank you very much. I'll check it out. It will be well worth the cost for the savings in fees.

Fred

"Robert" wrote:

Reply to
Fred Lamothe

Reply to
Fred Lamothe

Dan,

First of all, thank you for your post, as you've explained a lot for me. Before I go through and finalize my purchasing, I was hoping to confirm some inferences I've made.

I have a Wells Fargo Merchant Account, and currently, we have a separate credit card machine that processes our credit card transactions. Just so that I understand, I DO NOT need to purchase anything (except an MSR) to be able to process these transactions through RMS Operations 1.2 ? If this is the case, where can I find a manual on how to setup RMS Operations 1.2 to work with my Wells Fargo account?

THANK YOU FOR YOUR HELP! Satyan

"Dan Reed [MSFT]" wrote:

Reply to
satyan

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