picking up a backorder with 100% deposit

Jan 25, 2006 2 Replies

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kskinne 20 years ago

never have used backorders but we are considering setting them up and using them. i have backorders enabled and have it set to require a 100% deposit for the price of the backordered item. so when i create a backorder for an out-of-stock item we collect money and tender the backorder.

now when we get the item in stock, and pick up the backorder, how do we apply the deposit we have already previously collected, to the back order, so that on the tender screen it does not show an amount still due?

thanks, kevin

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Jeff 20 years ago

Kevin,

Tender it, pick up entire backorder, the deposit will automatically be deducted and they will owe nothing.

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kskinne 20 years ago

Thank you Jeff - you were right I guess I should have experimented a little further :) When I pick up the backorder and tender it, it shows amount due of zero as long as I collect the full deposit, which as I said we are going to set it to require a 100% deposit

Thanks, Kevin

"Jeff" wrote:

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