1. Home
  2. Point-Of-Sale Software
  3. Problem printing receipts from journal

Problem printing receipts from journal

I got the following problem. I setup both receipt printers in the manager. one for a Epson TM-T88IV (Windows device name) with 40 colum.... layout and one for a Deskjet printer (Windows device name) with Full page.. layout

Both layouts are saved by saving an transaction.

When i want to reprint a layout, the layout is ok. But he only prints the layout on the Default printer in Windows, and doesn't look at the chosen printer in RMS. And it must be printed on the printer as set in RMS

Hope anyone can help me? So i can print on the right printer.

Reply to
Raymond Bakker
Loading thread data ...

HI Raymond, Let me clear you one thing why it print on default printer is bascially when you print the receipt the transaction are saved in journal, and the journal keep information image format. so assume that what format it has saved it. I already requested microsoft about the accessiblity of data inside the journal table but till now I would say no answer. that is the reason it print the invoice where i was printed before.

"Raym> I got the following problem.

Reply to
Akber Alwani

Hi Akbar,

Thanks for your answer. So if i understand it good, i want to set the default printer to het deskjet. And setup the printers as i have set them now. So when i have to reprint a receipt, its printing at least on a letter format.

Hope to hear from you when Microsoft has an answer to this "Problem"

Reply to
Raymond Bakker

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.