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RMS Database Connection & Administrator Module Location

The only place I see to configure what RMS database to connect to is in the RSM Store Operations Administrator. This raises a couple of questions for me, that I have not been able to find answers to in the help files:

1) How does The Store Manager and POS software know where to look for the database if the store administrator is not installed on the same PC?

2) In a store LAN environment, if we have the store Administrator, Manager, and POS all on different machines, will the Manager and POS pick up it's DB connection info from the PC with the Administrator on it?

3) If the answer to question 2 is yes, then does this mean that the store Administrator PC always has to be running for Manager or POS to work?

4) If 3 is true, then is there any configuration involved in letting the Manager and POS apps know where to find the Administrator software?

Reply to
Dan
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Reply to
Dan

see comments below...

Reply to
Glenn Adams [MVP - Retail Mgmt]

Dan,

The dongle is only installed on one machine, the first one that starts the POS or Manager program daily. The dongle keeps track of the number of machines that have the POS program open at the same time. Machines in SO Manager don't count.

They do know about each other because you are sharing the same database.

Reply to
Jeff

Dan,

  1. All three programs are always installed on each machine. You will designate one machine a server. This machine will have the common database of every machine running RMS.

  1. In SO Administrator of each machine, you will point to the machine that has the common database. SO Administrator | File | Connect | Server and SO Admin | File | Configuration

  2. SO Admin is usually only run during initial setup, after that we always delete the shortcut on the desktop, although it will reappear when you do a update.

  1. See answer #2 .

You will save yourself many, many hours of frustration by finding a reseller in your area to help you set this up and maintain, answer questions and so forth. It took me longer to type this message, than it takes to setup.

Reply to
Jeff

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