Scan over an item/Highlight when an item does not scan

Apr 07, 2009 5 Replies

I have issues with cashiers inadvertently scanning over items or missing an item that sounds like it scans but does not. Are there any fixes out there that would prevent an item from being scanned over and/or a sound or some type of highlight that would flag an unscanned item?



Thanks, Carol


There are Windows system sounds associated with those events that you can customize, but you have to put a speaker on your PC to take advantage of it. I just did this recently on someone's advice here (Haik, I think). I picked up a set of speakers for about $20.

Marc

"Lola & Penelope's"

Sorry, there is nothing to actually prevent it, but you can have an error sound play when a bad scan occurs, alerting the cashier so hopefully they do not scan over the 'not found' message.

Marc

Hi Angelo,

You can tick off "Cashier can delete items" in cashier options, in that case they wont be able to change or delete any barcode scanned, they will get an error message. If cashier need to cancel item they can put quantity 0. hope this will help

Regards, Arthur

Angelo wrote:

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