Tracking customer orders when receiving stock

With our current POS system we can place items on order for a particular customer (whether we are holding the stock or not) and when we generate purchase orders the system automatically pops up letting us know we have pending orders for customers. We can then generate a purchase order based on this information. When we receive the stock, we can print out a report for that order that lists what stock needs to be allocated to which customers.

Is there a way with RMS that we can do this? Unfortunately it is a regular occurance that our stock levels can be incorrect, for instance we may have a 0 quantity for an item where POS might be telling us we're holding 2, so we still need to be able to generate orders for customers regardless of our stock quantity (therefore the backorder system isn't reliable for us to use).

Thanks in advance.

Reply to
Amy
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We have an Allocation Manager that handles this. Contact me by email with your details and I will have someone contact you.

Afshin Alikhani - [ snipped-for-privacy@retailrealm.co.uk] CEO - Retail Realm

Reply to
Afshin Alikhani

This product is very buggy, clunky, hard to use and the reports don't work properly . This program is overall not very well designed. I just setup SOTracker a couple of weeks ago from DRS and it works great, with one click of the mouse I can see all the orders that I received today and give them a call.

Reply to
anonymous

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