Unknown printer error

Hi, I have a customer with the same issue (same hardware too i think). They get the printer error as the sale if finishing, most of the time you can hit retry and it goes on through. But it is a very big hassle when they get busy. It is happening probably 10-12 times a day. If you have any insight into this or have any suggestions please let me know....Thanks!!

snipped-for-privacy@dalcom.com or (336)851-1802 ext. 117

Robbie

"M> HI i am using ibm surepos 300 with ibm suremark printer with OPOS 1.9 v and i

IBM should be ashamed of themselve for putting out craps like these printers on the market, they are piece of s*it. I spend at lease six hours yesterday and today downloading files from scansource, having to ran to Fry's to buy a usb-fdd, loaded the updates and run to my customer's store to replace the printer. I can't even bill the customer for any of these time because it's the freaking bad printer.

I will stop and never sell anything IBM again unless someone ask for it.

If any> I have two custoemrs that using the IBM stuff that are having the same issue,