Z Report not printing, but receipts print?????

We just brought the system up live today...

We are running version 1.3.1009 on xp (sp2). we have a epson tm-u375p. the receipts are printing as needed. but neither Z or X report prints to the receipt printer...

Please assist.

Reply to
rcpr
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Hi Rp, Login to store manager and go to Database > Registers > Receipt Formats click 40 or Full Page format which you are using with your printer. and select its properties. Make sure that Report have attached 40-colx and Z Report if not click the Hourglass button and attach the Xreport.xml to it.

Reopen your POS and try to perform Xreport .

"rcpr" wrote:

Reply to
Akber Alwani

Hi rcpr, one more thing i forgot go to Cashier, and check that cashier is allow to print or generate the X Report and ZZ Reports. this could also be a cause which not allow you to print.

"rcpr" wrote:

Reply to
Akber Alwani

Thank you very much fior replying!

I will check configuration as suggested...

Thanks,

Randy

"Akber Alwani" wrote:

Reply to
rcpr

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