My old computer used to have QB Pro 2003 on it. Later, I upgraded to QB Premiere 2004, and everything was fine. All of these are legitimate programs, purchased at the local retailer.
Then the computer died and I replaced it.
To reinstall QB, I began by installing the QB Pro 2003. That went fine. My old registration number activated. Then I installed QB Premiere 2004 just like I did on the old computer, but it won't take the registration number I had from the old computer.
I looked in the registry where the registration details are kept, somewhere under HKLM/Software/Intuit, and the install code matches the one on the CD case except for one digit.
Thinking I might have mistyped it, I uninstalled QB Premiere 2004 and reinstalled it, taking great care that I entered the key code from the CD case properly. But the same thing happened -- the registration code didn't work and the registry key has the same one digit off.
Finally, I tried again by uninstalling QB Premiere 2004, and then manually deleted the HKLM/Software/Intuit key in its entirety. I also manually deleted the following folders in their entirety:
\program files\intuit \program files\common files\intuit \windows\intuit \documents and settings\all users\application data\intuit
Then I reinstalled QB Premiere 2004, again taking great care to enter the key code off the CD case exactly, but the registration key still fails and the registry key shows the same one digit off.
Can anyone help me get my QB Premiere 2004 back? I tried calling Intuit, but they couldn't help me.
Thanks.