Can't void a payment

Aug 26, 2008 1 Replies

I made an online payment via Wachvia and they sent a paper check to the payee. Something went awry and the payee ended up sending the check back to me. I called Wachovia about what to do and they said that I should just void the transaction and shred the check: they don't deduct the funds until the check clears. Great!!



So I go into quicken and "void" is grayed out. No way I could see to void it. Is there some clean way to sort this out. About the only way I could think of was to enter a fake transaction as a deposit for the amount of the check and then 'Reconcile' both the check and the fake-deposit. Any cleverer way to do it? Thanks!!



/Bernie\


Not sure I would classify either of these as "clever", but ....

1.) Change the amount of the transaction to zero; put VOID in the memo field. This if you really want some Quicken record of what happened. 2.) Delete the transaction. Nothing financial actually occurred.

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