Can't void a payment

I made an online payment via Wachvia and they sent a paper check to the payee. Something went awry and the payee ended up sending the check back to me. I called Wachovia about what to do and they said that I should just void the transaction and shred the check: they don't deduct the funds until the check clears. Great!!

So I go into quicken and "void" is grayed out. No way I could see to void it. Is there some clean way to sort this out. About the only way I could think of was to enter a fake transaction as a deposit for the amount of the check and then 'Reconcile' both the check and the fake-deposit. Any cleverer way to do it? Thanks!!

/Bernie\

Reply to
bernie
Loading thread data ...

Not sure I would classify either of these as "clever", but ....

1.) Change the amount of the transaction to zero; put VOID in the memo field. This if you really want some Quicken record of what happened. 2.) Delete the transaction. Nothing financial actually occurred.
Reply to
John Pollard

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.