check # disappears importing -- BIG problem

Aug 07, 2007 1 Replies

after using quicken for pc for years i switched to mac to quicken mac



2007. i import my register from citibank -- qfx/webconnect files.

i can't figure out why most of the check numbers are missing on many but not all my checks. on those only WITHD (for withdraw) shows up in the # window.



obviously this is a problem. i don't want to have to manually enter each check number. of course citibank has no clue. and quicken forum had no answers.



any ideas would be greatly appreciated.



I suspect the checks w/o numbers are those processed for immediate payment (EFT withdrawals) by the vendors where they were presented. If this is the case, then it is a problem with Citibank, and the information transmitted to Quicken, and not with the Quicken software itself. Have you tried logging directly into the Citibank website, and seeing if the check numbers appear there?

I use Wachovia, and 'immediate payment' checks are downloaded with the numbers - although the images are not available.

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