Community Discussion: USAA Online Billing

USAA Online Billing
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The original poster in the above discussion is a horses' ass who thinks that others should pay for his personal wishes.
I'm a USAA customer; have been for over 50 years. USAA is one of the best companies out there; and one of the reasons they are so good is that they do not waste their customer's money.
USAA provides free Direct Connect downloads to all their customers; Direct Connect downloads are, far and away, the the best type of download.
USAA recently elected to stop providing Express Web Connect downloads, which are the most unreliable type of download (though, I believe they are getting somewhat better).
Online billers are only available via the Express Web Connect Connection method.
The original poster in the above referenced discussion does not give a damn who pays for his desires, just so he gets what he wants. He would have other USAA customers swamp USAA with demands to provide him what USAA has already decided is not a cost-effective benefit.
Only a tiny fraction of USAA customers are also Quicken users (which is typical of most financial institutions). And there's no evidence that all USAA Quicken users need/want online billing - much less evidence those who do want it would be willing to pay more to get it).
Reply to
John Pollard
My understanding is online billers are not available via the Express Web Connect connection method. Quicken is working with a different third-party service provider who accesses and pays online bills from online billers' web sites. The connection method's are similar in that they both authenticate with a web site on behalf of a customer, screen scrape, etc. but they're independent implementations.
Otherwise, I completely agree with you.
Reply to
Sherlock
Good to know.
Just to be sure I understand; do you believe the similarities between the two "connection methods" are sufficient enough that a financial institution who did not want to allow Express Web Connect would also likely not want to allow the online-biller-style connection method?
Reply to
John Pollard
I see Mr. Pollard is continuing to criticize others behind their back instead of the Quicken boards. Just one question Mr. Pollard, were you banned from the Quicken Community? If not, why don't you post your comment there where the original poster can see it instead of here.
USAA Online Billing
Found at:
formatting link

The original poster in the above discussion is a horses' ass who thinks that others should pay for his personal wishes.
I'm a USAA customer; have been for over 50 years. USAA is one of the best companies out there; and one of the reasons they are so good is that they do not waste their customer's money.
USAA provides free Direct Connect downloads to all their customers; Direct Connect downloads are, far and away, the the best type of download.
USAA recently elected to stop providing Express Web Connect downloads, which are the most unreliable type of download (though, I believe they are getting somewhat better).
Online billers are only available via the Express Web Connect Connection method.
The original poster in the above referenced discussion does not give a damn who pays for his desires, just so he gets what he wants. He would have other USAA customers swamp USAA with demands to provide him what USAA has already decided is not a cost-effective benefit.
Only a tiny fraction of USAA customers are also Quicken users (which is typical of most financial institutions). And there's no evidence that all USAA Quicken users need/want online billing - much less evidence those who do want it would be willing to pay more to get it).
Reply to
JohnA

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