"I can't find the quicken connection channel info (when I click help menu, hold F4 and click about quicken, I get the usual about quicken version info and I am up to date)."
The F4+About Quicken combination is apparently a new Quicken information feature (in R27.28) - and I also can not get that new display when I hold down F4 + Help > About Quicken.
I have no idea why the directions work for some users and not for others.
But I can get the "Quicken connection channel" display if I hold down CTRL+F4 while clicking "Help > About Quicken".