Critical Service Alert

"John Norris" wrote

I received an email from Quicken. Message below.

"Your connected services will be discontinued as of 4/30/16. Our records indicate that you are using the 2013 version of Quicken Windows software."

I upgraded to Quicken version 2016 about 3 months ago. I have been using it daily since. They say,

"Please disregard this message if you?ve already upgraded to Quicken 2016."

I plan to disregard the message but I wonder why they do not know that I have already upgraded. If they stop my ability to do financial updates, banking, credit cards etc. how can I contact them to get this straightened out?

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Do as the email says: ignore it.

Did you read the paragraph above? your reply to my post was useless.

They are not stopping *your* ability to do financial updates, they are stopping Quicken 2013's ability. You shouldn't have any trouble using Quicken 2016.

Yeah, I should have said my ability to use Quicken for updating. I know I can manually update if Q stops. I will see what happens on 4/30/2016 and beyond.

Thanks

Did you read the paragraph above? your reply to my post was useless.

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Yes I read your entire post ... in context. Quicken is not going to be able to keep track of which version every user is currently using. They send those warnings based on the best information they have. The warnings are either useful or harmless, and you're wasting your time worrying about how to "straighten" the process out.

Same here since April 1.

Re-read your own 4th paragraph ... which is EXACTLY what John Pollard recommended.