Expiration of Quicken 2017 online services

I just received an email from quicken stating that my membership expires 12/09/2018. I thought that when I purchased 2017 Premier that it was good for three years. Did I mis-understand that?
I recall that past years I always did a three year update to maintain online services
Thanks, Al
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
On 2018-11-10 20:25:21 +0000, W1QE.4 said:

If you haven't already, I suggest you review: https://www.quicken.com/support/quicken-discontinuation-policy
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
On 11/10/18 4:00 PM, Sherlock wrote:

It's possible you might have bought your copy of the product when Intuit owned Quicken (indeed, had a 3 year download capability). Since then, Quicken Inc. has changed their model, going to an annual membership fee. I'm not sure of the implications of what happens 'in stream' for those products that where in the middle years when this change occurred.
--
-----------------------------------------------------------
Regards -
  Click to see the full signature.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
I am running 2017 purchased in 2017 and it still works. I have not received any such email.
Is it possible the email is a scam?
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
I wondered the same thing. I also have 2017 (H&B). It works fine & according the the web link above is expected to continue working until April 30 2020.
On Tuesday, November 13, 2018 at 7:08:04 AM UTC-8, Marc Auslander wrote:

Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
On 11/13/2018 9:31 AM, Marc Auslander wrote:

After reading the support info provided by an other user regarding dates at https://www.quicken.com/support/quicken-discontinuation-policy I did check further into the email headers. It is a scam attempt.
Thanks, Al
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

BeanSmart.com is a site by and for consumers of financial services and advice. We are not affiliated with any of the banks, financial services or software manufacturers discussed here. All logos and trade names are the property of their respective owners.

Tax and financial advice you come across on this site is freely given by your peers and professionals on their own time and out of the kindness of their hearts. We can guarantee neither accuracy of such advice nor its applicability for your situation. Simply put, you are fully responsible for the results of using information from this site in real life situations.