Help Question

Dec 08, 2010 5 Replies

I am using W7 & Q 2010. When in Q I bring up Q Help. From Q Help I am unable to go back to Q unless I shut down Q Help. Is it possible to flip back and forth between the two? Thanks for the help.


I have Q2009 on Vista... When I bring up Help, yes, I can't switch back to Q but... I can minimize the Help and then the focus returns to Q. The Help can be closed separately and it closes automatically when I close Q. Geo.

I have 2008 on XP. If I open Help then in order to get back to Q I have to minimize the help file.

?Hi, trvlnmny.

I'm also using Win7 and Q2010. There's more than one way to see Quicken's Help. When I click the Help button in the lower right corner of a Register, all I get is a blank Side Bar window. :>( And the only "help" available is the down-arrow at top that does nothing but "Minimize Side Bar'.

But when I press or click Help on the Menu Bar, then Quicken Help, I get a window full of help. This is a "Normal" window, which can be resized. When it fills the screen, it hides the Quicken that I was asking for help on. But there is a new button on my Windows Taskbar; it has a yellow question mark and the word "Quicken...". Clicking those buttons toggles between Quicken and Quicken Help. To see both windows at the same time, I can shrink one or both of them. I can even use Win7's Aero Snap feature to put them side-by-side on my screen. But their behavior is tricky! Sometimes the Taskbar toggle closes the button and I have to click a few more times to get what I want to see. I have to remember that clicking a button once Opens the window; clicking it a second time Minimizes that window.

When a window is Maximized, we can't change its size. But when we Restore Down (to a Normal window), then we can resize the window by dragging its sides or corners. When a Normal window is dragged to fill the screen, it LOOKS like it's Maximized - but Windows knows the difference. So if you don't get a double-headed arrow when your mouse is at the right-hand edge of your Help window, you know the window is Maximized, not Normal. So click the Restore Down button in the upper right corner; then you can resize the window.

RC

Thanks for the reply. I do not get the 'new Q?' button on my taskbar when I open Q Help. Is that an option that is set somewhere?

?Hi, trvlnmny.

OOOPS! I'm using Q2011, not 2010. My Sig has it right, but I misspoke in my earlier message. Sorry 'bout that.

RC

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