Help with commlog error

I still can't get the connection to StellarOne to set up properly. I spent a bunch of time with their tech support and she walked me through getting the connection going and at the point where she said "Great, you should be all set", Quicken continued to give me a communications error. She was going to check but hadn't heard any reports of problems from other Quicken users or any problems with their servers. So I'll try calling back tomorrow and see if we can get it working, and in prep for that I was wondering if any of you know how to interpret what the commlog is trying to tell me [so I can translate and tell the techs at StellarOne..:o)]

The only error I see in this mess is:

20101105 09:46:22: CC CCS to EB Mapping [Getting account information for StellarOne]: CCS error : ccscrape.102, EBStatus: 502

??? THANKS!! /bernie\

20101105 09:45:44: Marketing session sending to:
formatting link
09:45:44: QFN: Beginning get from
formatting link
09:45:48: QFN: End get from
formatting link
netstatus 020101105 09:45:50: Starting Connection------------------------------------------20101105 09:45:50: Initiate Complete ---- [Authenticating with server]20101105 09:45:56: Translating Error Codes [Authenticating with server]:gSOAP/CCC/WININET : [0] --TO--> IC Error: [0]20101105 09:45:56: Starting Connection------------------------------------------20101105 09:45:56: CC Request Complete ---- [Authenticating with server]:Status/Error Code : 020101105 09:45:56: Initiate Complete ---- [Getting financial institutioninformation] 20101105 09:46:01: Translating Error Codes [Getting financial institution information]: gSOAP/CCC/WININET : [0] --TO--> IC Error: [0] 20101105 09:46:01: Starting Connection

------------------------------------------

20101105 09:46:01: CC Request Complete ---- [Getting financial institution information]: Status/Error Code : 0 20101105 09:46:01: Initiate Complete ---- [Getting account information for StellarOne] 20101105 09:46:22: Translating Error Codes [Getting account information for StellarOne]: gSOAP/CCC/WININET : [0] --TO--> IC Error: [0] 20101105 09:46:22: CC CCS to EB Mapping [Getting account information for StellarOne]: CCS error : ccscrape.102, EBStatus: 502 20101105 09:46:22: CC Request Complete ---- [Getting account information for StellarOne]: Status/Error Code : 0 20101105 09:46:22: Starting Connection

------------------------------------------

20101105 09:46:22: Initiate Complete ---- [CCLogoutRequest] 20101105 09:46:27: Translating Error Codes [CCLogoutRequest]: gSOAP/CCC/WININET : [0] --TO--> IC Error: [0] 20101105 09:46:27: CC Request Complete ---- [CCLogoutRequest]: Status/Error Code : 0 20101105 09:46:27: Mapping Error Codes ---- [Getting account information for StellarOne]: IC error : 0, EBStatus: 0
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Bernie Cosell
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replying to Bernie Cosell, The HandyTek wrote: This is a screen scrape error. I do not know how to fix it, but I do know it has to do with SSL and screen scraping.

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