Losing Database connection - Error Message inside - Please help

We have more or less perfect response times in a lot of our stores and they are still getting this error. I haven't tested either of the hotfix releases since 0110, but I downloaded 0112 last week and will be testing it ASAP. The hotfix that may help you, if it works as claimed, is 0111. MS is aware of this as a bug and, if there's nothing wrong with your network, AND you're using PINpads, then it should be the next thing you try.

Here's the fixed list:

Hotfix #5

KB941267

(9/7/2007) a.. Error message when you have debit card pin pads enabled in Microsoft Dynamics RMS Store Operations: "Error #-2147467259 Database connection lost, application will be closed" b.. You experience unexpected results when you click the "Add Item" button in the Edit - Purchase Order window in Microsoft Dynamics RMS Store Operations when you have the "Always display 'Find'" option enabled c.. You cannot edit the dimensions for items that you add to matrix in Microsoft Dynamics RMS Store Operations or Microsoft Dynamics RMS Headquarters when you use the "Add Items" feature in the Item Matrix Properties window d.. When you print a receipt in Microsoft Dynamics RMS Store Operations there are no tenders displayed on the printed receipt or in the journal e.. When you send new items from Microsoft Dynamics RMS Headquarters to Microsoft Dynamics RMS Store Operations, the DepartmentID, CategoryID, and SupplierID are incorrect 2.0.0111

You'll probably note that 0112 isn't yet listed on the web site but if you call MS and open a ticket to download the hotfix they'll give you the latest version.

Good luck!