I have recently installed Quicken 2006 Premier on a Windows XP SP2 machine. I am trying to attach images to a credit card transaction, and when I go through the diologue in the "viewer" and attach an image, all I get is the little red box indicating a missing attachment. I've tried it as a .jpg and as a .bmp. Neither seem to work. I've tried locating the images on both "my desktop," and "my documents." What am I doing wrong, or are others experiencing the same problem?
Scott Cole
A follow up... My quicken file is in "MY DOCUMENTS" which on my computer resides on my D: Drive... Apparently Quicken would like it to reside on my C: Drive, but I do NOT want to do this, as I don't like "MY DOCS" or any of my data to be on my OS's partition. The attached image is indeed in the attatchments subfolder within the Quicken Data folder, but Quicken can't seem to find it, even tho the program put the image there itself.
Scott
I've successfully attached PDFs to accounts in QP2006, and my data file resides in a subdirectory of My Documents on drive D. No problems here.... Haven't tried other file types though.
Regards,
Margaret
Margaret, Do those files reside directly in "attach," or in sub-directories?
They are in subdirectories within the Attach folder. I've only attached two PDFs to one account, so I haven't seen how it handles attachments with multiple accounts. BTW, the attachments are not compressed and remain in their native format.
Regards,
Margaret
Well... Issue sort of solved. Once I moved the entire file out of MY DOCUMENTS, the images showed up. Quicken apparently knows how to store the images in the right place, even when the master data file lives within MY DOCS, the viewer just doesn't know how to find them. Go figure... Intuit strikes again
Thanks for your help Margaret
Scott
Hmm, I'm wondering if this is a "long filename," in this case long directory name issue. I have renamed My Documents to Data, and mine works fine. Just some more food for thought. :-)
Regards,
Margaret
I have always stored my Quicken files in My Documents to facilitate backup. When I started attaching files, Quicken established an Attach folder in My Documents. I have not experienced any problems whatsoever with this structure.
BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.