Q2206 keeps trying to reinstall itself

I recently upgraded from Q2003 basic to Q2006 basic. It went perfectly smoothly and Q2006 seems to work just fine. EXCEPT: every now and then I get a popup "Preparing to install Q2006" -- if I hit "cancel" quickly, nothing ill happens. If I don't notice, it apparently tries to do some sort of installation, which fails [I'm running in a limited acct] so it then tries to "back out" of the install, and the result is that my previously just-fine installation is trashed [but if I do a "repair" off the CD it is all OK again].

The CD is *NOT* in the drive [it was squirreled away a fortnight ago] and the gratuitous "install" happens at odd times: last night it happened just as the "backup options" popped up as I was exiting. It has actually popped up when I run *OTHER* programs. It seems that it never happens when I'm running as administrator, only in my limited acct. Any idea what's happening here? THANKS!

/Bernie\

Reply to
Bernie Cosell
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It usually happens when you run in an account different than the account that installed Quicken, and an account that does not have admin privileges. I believe one "solution" is to quit Quicken when you see the popup and let the "installation" complete. (If it requires the CD, have it in the drive). I believe the common trigger for the problem is Quicken backup; I would just put my Quicken CD in the drive, then initiate a backup, and if I got the popup, exit Quicken and let the "install" do its thing.

Reply to
John Pollard

Over in the Quicken forums

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Steve gave the advice that you should uninstall Quicken usingthe same ID that installed Quicken. Then set the account you intend to use Quicken with to full admin rights, run Quicken once, perform a backup and quit Quicken. Then set the account back to limited authority.

MikeB

Reply to
MikeB

Oops! I obviously forgot that you should *install* Quicken before you run it. Mea culpa.

Reply to
MikeB

} Bernie Cosell wrote: } > every } > now and then I get a popup "Preparing to install Q2006" -- if } > I hit } > "cancel" quickly, nothing ill happens. If I don't notice, it } > apparently tries to do some sort of installation, which fails

} It usually happens when you run in an account different than the } account that installed Quicken, and an account that does not } have admin privileges.

Hmm.. Well, that's me: I only do admin stuff in accounts with admin privileges and do all my day-to-day stuff in a limited acct.

} ... I believe one "solution" is to quit } Quicken when you see the popup and let the "installation" } complete.

I've tried that. What happens is that it tries to do some sort of install, and that fails [because my limited acct doesn't have write access to the C drive], and then it tries to 'back out' of the failed install, and that trashes my installation. Which is odd, because I'm pretty sure my limited acct has "modify" access to the quicken install directory... I'll see if I can make it so that the limited acct can finish the install and see if that helps... THanks!! /Bernie\

Reply to
Bernie Cosell

Sorry, I forgot to consider you had said limited account. Mike's got it right, I think; temporarily give the account admin privileges until an install succeeds.

Reply to
John Pollard

} Bernie Cosell wrote: } > ... EXCEPT: every now and then I } > get a popup "Preparing to install Q2006"

} Over in the Quicken forums

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} Quicken Steve gave the advice that you should uninstall Quicken using} the same ID that installed Quicken.} } Then set the account you intend to use Quicken with to full admin } rights, run Quicken once, perform a backup and quit Quicken. Then set } the account back to limited authority.

Hmm.. I'll give that a try. Bothersome, I guess: it looked like Q2006 was, at last, XP aware [e.g., it created an install directory that gave all users write access -- with previous versions I always had to go in and tweak the ACL by hand] but I guess it isn't. A quick scan of what Q2006 did and I see one problem: it created [as have previous versions of quicken] c:\windows\quicken.ini and neglected to make *THAT* all-account writable [another thing I always had to do by hand with previous versions... looks like I still need to ..:o)]. I don't know why so many windows developers have trouble making account-aware applications [some of us have been doing that without any particular trouble for decades], but the do.. sigh.

THANKS for the advice... I'll do it... :o)

/Bernie\

Reply to
Bernie Cosell

I'm not sure this will be an issue: I don't think the newer versions of Quicken write to quicken.ini (or even if they read it). I know the Most Recently Used file list is now maintained in QUSER.INI (in Documents and Settings ....) And my Q2005 version of quicken.ini has a parameter at the beginning that indicates it is used only for Quick Payroll - and it hasn't been modified since June 2005 when I installed Q2005 though I use Q2005 regularly. (I'd check for Q2006 myself, but I now have installed Q2004 and Q2002 on that pc and they definitely do use quicken.ini, so I can't easily tell what Q2006 needs).

Reply to
John Pollard

"Bothersome"? Should be less than 5 minutes' work and you'll be good to go.

Reply to
MikeB

I had a quick look at my Quicken 2006. My QUICKEN.INI was modified

03/31/2006. I cannot recall clearly what I might have done on that day.

I was surprised to see that Quickpayroll entry in there, I could have sworn it warn't there last time I looked inside QUICKEN.INI. In fact, the QUICKEN.INI file looks more gutted than ever before.

Reply to
MikeB

} } Bernie Cosell wrote: } > "MikeB" wrote: } >

} > } Bernie Cosell wrote: } > } > ... EXCEPT: every now and then I } > } > get a popup "Preparing to install Q2006" } >

} > } Over in the Quicken forums

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} > } Quicken Steve gave the advice that you should uninstall Quicken using} > } the same ID that installed Quicken.} > } } > } Then set the account you intend to use Quicken with to full admin } > } rights, run Quicken once, perform a backup and quit Quicken. Then set } > } the account back to limited authority. } >

} > Hmm.. I'll give that a try. Bothersome, I guess: } } } "Bothersome"? Should be less than 5 minutes' work and you'll be good to } go.

The bothersome part is having to first figure out that there's an account problem and then mess with it. [just as with previous versions: it only took about two minutes to fix the ACLs on the quicken install directory and quicken.ini, but it was a PITA having to figure out that that's what you needed to do]. Why can't they just make it XP-aware and well-behaved and then we wouldn't have to do any of this kind of messing around.

/Bernie\

Reply to
Bernie Cosell

} "MikeB" wrote: } } } Bernie Cosell wrote: } } > ... EXCEPT: every now and then I } } > get a popup "Preparing to install Q2006" } } } Over in the Quicken forums

formatting link
} } Quicken Steve gave the advice that you should uninstall Quicken using} } the same ID that installed Quicken.} } } } Then set the account you intend to use Quicken with to full admin } } rights, run Quicken once, perform a backup and quit Quicken. Then set } } the account back to limited authority. } } Hmm.. I'll give that a try.

Well, I did and it didn't help. I set my acct to admin, put the CD in the drive and messed with quicken and sure enough, it did its "I'm installing" dance. But it did go to completion and I did a lot of poking after that [still in my admin acct] and it worked perfectly. So I logged off, logged back in and it was still running great. So I logged off, changed my acct back to limited, started quicken, and with the first backup it did its "I'm installing" dance again [which, of course, failed this time since the acct no longer had access to whatever it is that Quicken needs access to].

So I *still* can't get quicken to behave in my limited account. I've given my limited acct access to the quicken install directory and the quicken.ini file in c:\windows.. doesn't seem to help.

/Bernie\

Reply to
Bernie Cosell

Did you actually uninstall Quicken and reinstalled it using the limited user account in Admin authority? Your description of the steps you took didn't include those activities.

Reply to
MikeB

} Did you actually uninstall Quicken and reinstalled it using the limited } user account in Admin authority? Your description of the steps you took } didn't include those activities.

No, and I realized that that's the last step I can try. I'll run the "super remove everything" off of the CD, and then do an install using my limited account [given admin privs], then un-admin the acct and see how it goes. Hard to guess why that'd make a difference that'd make but I'll give it a shot...

/Bernie\

Reply to
Bernie Cosell

This is my guess. Quicken needs certain user level settings/files to be able to utilize all its capabilities; some of those settings/files are created by the install process ... and only an admin user can do an install. When you try to run as a limited user that has never had a Quicken install run as that user name, some of Quicken's required settings/files are not present in the expected location and/or they are not accessible by the limited user.

[I don't mean to suggest this answer covers all problems associated with limited Windows users that run Quicken.]
Reply to
John Pollard

I remember going through this hassle... after re-installing Quicken with admin rights, I still had some sort of error whenever I tried to do a backup, and it started trying to install stuff. I tracked it down to olbackup.exe in the main Quicken installation directory. It was trying to enable some sort of online backup service.

I renamed olbackup.exe to olbackup-orig.exe and copied a different program into olbackup.exe -- a program that did nothing without any command line args (test.exe from Cygwin). That seemed to fix the problem.

Good luck -- Mark

Reply to
Mark Hood

} > .... I'll } > run the } > "super remove everything" off of the CD, and then do an } > install using } > my limited account [given admin privs], then un-admin the acct } > and } > see how it goes. } } > Hard to guess why that'd make a difference } } This is my guess. Quicken needs certain user level } settings/files to be able to utilize all its capabilities; some } of those settings/files are created by the install process ... } and only an admin user can do an install.

That's the only sort-of thing I can think of: that's sloppy programming, IMO, and it means that I can't set up quicken to run out of *two* limited accounts [e.g., mine and my wife's], since only one of those accounts can do the installation.. Sigh.

/Bernie\

Reply to
Bernie Cosell

} > Well, I did and it didn't help. } > [...] with the first backup it did its "I'm installing" dance } > again [which, of course, failed this time since the acct no longer } > had access to whatever it is that Quicken needs access to]. } } I remember going through this hassle... after re-installing Quicken } with admin rights, I still had some sort of error whenever I tried } to do a backup, and it started trying to install stuff. I tracked } it down to olbackup.exe in the main Quicken installation directory. } It was trying to enable some sort of online backup service.

Wow -- now *that's* bizarre [but it is amazing that you figured that out..:o)] I'll give that a try. I wonder if there's some config setting or something that needs to be disabled to undo that.. I think I'll replace it with a little program that makes some sound -- it'll remind me that Quicken is still trying to run it...:o)

Thanks! /bernie\

Reply to
Bernie Cosell

Actually, you can do the install from two users. Set both to admin rights, do the install from one, run the backup. Go to the other, run Install/repair from that account, do the backup. Then set them both to limited.

MikeB

Reply to
MikeB

} } Bernie Cosell wrote: } > That's the only sort-of thing I can think of: that's sloppy programming, } > IMO, and it means that I can't set up quicken to run out of *two* limited } > accounts [e.g., mine and my wife's], since only one of those accounts can } > do the installation.. Sigh. } >

} } Actually, you can do the install from two users. Set both to admin } rights, do the install from one, run the backup. Go to the other, run } Install/repair from that account, do the backup. Then set them both to } limited.

Hmm.. that's not working for me now: when I install as admin, there's [apparently] *nothing* I can do from my limited acct that'll get Q2006 to behave. Would it really be different if the initial install were via a limited-made-admin rather than an always-admin acct?

/Bernie\

Reply to
Bernie Cosell

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