We have recently got Quicken XG 2006 after using 2002 for the last few years. When we go into Help and select an item a box comes up with Runtime Error, do you wish to debug. Various line numbers are shown and it takes 2 to 5 clicks on Yes or No to clear the error. Otherwise the program seems to work fine and has converted our 2002 file without problems.
A Quicken Help person has had us uninstall and reinstall the program in 4 different ways with the same problem continuing.
He now suggests that we have a virus or a faulty Internet Explorer. Norton says no virus and Internet Explorer is version 6 SP2 with all the updates. No problems in any other program or with their Helps.
Any help or advice on this problem will be greatly appreciated.
Bob