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Query on free TurboTax not working

I received a free TurboTax Basic in the mail, installed it, which seemed to go ok, including registration.

Then I tried to start. The start screen displayed but when I tried to start a return, TurboTax failed. I was returned to Windows.

This seems to be a TurboTax/Windows XP problem. Does anybody here know about this?

For the time being I uninstalled TT. My feeling is if Intuit can't get a distribution CD right, I don't want their product.

Thanks for comments.

Reply to
Nestor
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The best places to get help with TurboTax are the TurboTax support site:

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the TurboTax Live Community:
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Bob Sandler

Reply to
Bob Sandler

Thanks for the pointer. I looked, and there are several potential problems, Microsoft .NET being one among them.

I'm not taking the time or trouble to resolve the issue.

Thanks again.

Reply to
Keith Snyder

My copy of TurboTax Home & Business works just fine on a computer with Windows XP as the operating system. Maybe it was a bad disc?

Reply to
Bill Brown

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