Cannot Print from Journal in RMS v2.0

May 22, 2007 1 Replies

This worked all the time in v1.3...



The error message I get is this: Store Operations Manager - Printer Error An error occurred while trying to print to the specified printer. Please make sure that you have a printer installed and that it is properly configured before continuing.



In v1.3, I could print invoices from the journal to my default printer without issue.



My registers can print from the journal with no issue, but of course the default printer is the same one that generated the invoice in the first place...


Tom


Problem solved. Apparently the upgrade pulled some printer name from the deepest bowels of the original v1.2 install - a network printer that must have been the default for several systems once upon a time...

Updating the register receipt printer info the the current Windows default printer name seems to have solved the problem.

"Terrible Tom" wrote:

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