CC's Not Processing

Jan 24, 2007 3 Replies

I have had about 25 of our locations call in because theie credit cards are getting a failure message. We are using CitiBank who is routing to Vital.



I am not sure which side the issue is on.



Anyone else having major issues today?


I have had about 25 of our locations call in because theie credit cards are getting a failure message. We are using CitiBank who is routing to Vital.

I am not sure which side the issue is on.

Anyone else having major issues today? -- Jocelyn

Even phoning in for authorizations was down, I believe it was network-wide, and may not even have been limited to Vital.

-CP

OK, I just talked to Vital - finally rang through - they told me they were

100% back up....

I still have a ton of people down.

Additionaly - thank you guys, I got responses her way faster than anywhere else that I am still working with to get through.

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