Anyone Else Not Able to Download Citibank Credit Card Charges

Jul 01, 2008 0 Replies

It looks like Citibank is falling apart from where I stand. We have always had problems downloading their credit card charges into Quickbooks, but at least they had an 800 number for web site support with people who could resolve the problem with their server and reset it. Now they have closed down that support group, and the new web site support group knows nothing about Quickbooks and refuses to help with those problems.



Attempts to download from the Intuit server fail with code OL-205. We watched the traffic with a network sniffer, and it's very clear that the requests get to the Intuit server, and the server does respond back with that code. There is no firewall or network connectivity issue between our Quickbooks installation and the Intuit server.



Anyone else seeing this?


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