QuickBooks 5 Printing Problem

Jun 29, 2008 4 Replies

A client with QB 5 installed in Windows XP suddenly began to get an error whenever trying to print or select a printer. It had previously been working correctly. The messages references a bad device in win.ini and says to look for a line in the [Devices] section with 'printer name=' and comment it out. The error occurs with any of the several installed printers.



This was apparently a well known error under Windows 9x and I have found various discussions of it. However, on this XP machine there is no device information in win.ini at all. (XP generally doesn't use win.ini and remaps device functionality to the registry. ) There are, of course, various printer and QB references in the registry, but nothing that I can specifically relate to this error. I haven't found any information on this problem when running old QB versions under XP.



I'd appreciate any suggestions or ideas about this. Thanks.



GTS,

I dont have any answers for you, but you could use our product as a work-around at least for invoices -

formatting link
Its aninvoice manager and one if its functions is to create pdf's ofinvoices. billFLO would allow you to create pdf's of the invoices andprint them via a pdf reader, hopefully by-passing your printingproblem at least for invoices. Best of luck Ian

What else happened at or just before this began? I'd suspect another software installation or an OS update.

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GTS,

I dont have any answers for you, but you could use our product as a work-around at least for invoices -

formatting link
Its aninvoice manager and one if its functions is to create pdf's ofinvoices. billFLO would allow you to create pdf's of the invoices andprint them via a pdf reader, hopefully by-passing your printingproblem at least for invoices. Best of luck Ian

Thanks. I had already mentioned a pdf printing option. I was thinking cute or primo pdf. but your product looks interesting. My client would prefer not have to use a work around if possible.

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