This is a first installation of RMS for us, and I've had a difficult time finding information on setting up the OPOS devices - some work (by default?) but not completely.
I have a POS hardware bundle from Dell: Epson TM-T88III receipt printer, APG cash drawer, and a Cherry keyboard with MSR.
My #1 problem is the configuration of OPOS device names. I found the "Configure Microsoft OPOS Service Objects" application, but beyond not seeing a printer option, I also do not see any means to work with USB devices, only traditional serial connections.
The printer prints receipts (it was configured as a Windows device in RMS's Manager app for the register), but the cash drawer does not open.
Additionally, it is my understanding that by swiping a credit card at the "Credit Card Verification" dialog, the card number and expiration date would be entered, but it doesn't -- the credit card number and a few extra characters, but definitlely not the entire contents of Track 1.
In summary: 1) How do I get the cash drawer to open. 2) How/where do I swipe a credit card to automatically fill in the appropriate fields?
Any links or other assistance will be greatly appreciated.