Printer not working.....again...

I am having problems installing a reciept printer. Epson TM-T88III. I have the OPOS drivers and can't remember whether to install with Common Control Objects or Epson CO.
This printer was working fine until someone decided they were going to create their own user account. (Which they have been told multiple times NOT to do as it has been proven this computer HATES user accounts.)
When I try to print in POS it just gives me an error about unable to connect with the printer or something.
Oh and when trying to install a printer in OPOS and trying to "check health interactive" it also gives me an error.
Reply to
khopek
Install using Common Control Objects.
If you get errors on Check Health in the OPS utility, it's probably either: a real problem with the hardware; you've selected the wrong interface type (parallel/serial/usb); or there is a windows printer set up to use the same port the OPOS printer is on (COM1 or LPT1)
Glenn Adams Tiber Creek Consulting
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snipped-for-privacy@tibercreek.com----------------------------------------------Please DO NOT respond to me directly but post all responses here in thenewsgroup so that all can share the information.
Reply to
Glenn Adams [MVP - Retail Mgmt]
Well the thermal printer is on a Parrallel and my regular HP printer is USB...
It's weird because everytime I've needed to install this Thermal printer, it takes 2 weeks and then it will magically start working all by itself.
So frustrating.
I will try reinstalling the drivers again.
Reply to
khopek
ok uninstalled, then reinstalled OPOS, added my printer, and when checking health instead of an ERROR message, i get the animated hourglass cursor, and it sits and sits, then the program freezes and says [not responding].
it does this in OPOS when I try tp check health and POS when i try to print a reciept.
Reply to
khopek
No luck yet. POS stilll give me an error "unable to aquire printer source..." when trying to print. ugh
Reply to
khopek
No luck yet. POS stilll give me an error "unable to aquire printer source..." when trying to print. ugh
Reply to
spam
Well, 2 months later and I am having the same problem as ALWAYS. I had to completely re-install windows and am trying to install the OPOS drivers and the program just freezes when Checking Health.
I want to throw this printer across the room. I fail to see how it needs to be this complicated to install drivers. The printer was working perfectly up until 3 days ago when I had to reinstall Windows.
When I installed I chose Common Control Object instead of Epson CO. The printer is on a parallel.
Please help before I break this thing. :)
Reply to
khopek
khopek,
If you slide open the front panel there should be a small dial. Turn off the printer, then turn the dial until a white triangle appears in the center. It may be out of alignment. The dial instructions should also be under the front panel.
Good luck, Matt
Reply to
Matt
Matt~
No luck with that. I managed to get the printer to work for literally about 2 minutes a little bit ago though. I have downloaded every single version of OPOS from 2.0 - 2.50.
2.4 is what I have been using for the past year. I have installed and reinstalled millions of times over the past couple weeks with no luck. So I installed 2.0 and managed to get two little beeps from the printer upon Check Health. Tried it once more and it printed... BUT that version of OPOS was TOO OLD for Microsoft POS. Of course.
So I unistalled it and reinstalled 2.4, which is what I have been using for the past year, but it just freezes when I try to Check Health.
I'm not exaggerating when I say EVERY TIME I need to reinstall the drivers it is a two week long ordeal before it magically starts to work by itself, sadly it hasn't started to work yet.
Reply to
khopek

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