First, hello to everyone and thanks for your help. We set up RMS several weeks ago, then signed up for CitiBank processing, entered all our account info and opened last Saturday.
After a week of processing and counting signature slips, we tried to process our EDC batches only to find there were NO transactions listed. I went back and looked at the signature slips and none of them had approval codes.
I spoke with CitiBank customer service and they helped me locate the problem of not having the use EDC verification in the teder type windows. After doing this and running the z report, I am now getting validation codes and everything looks good.
My question is this: is there a way I can run the transactions from last week thru, now that everything is set up correctly. I have the receipts, but they do not show the entire acct# to use the manual account method from my provider... can I pull info from the database, or just re-process the electronic data?
Thanks!
David