Reason Code Help

Aug 29, 2007 2 Replies

We are new to RMS and I'm setting up everything. I'm wondering what reason codes others have found useful.



Our application is a restaurant supply store (we sell small, large, new, and used items).


Lemme see.

For Product Returns: DEFECTIVE/DOA PRODUCT DISLIKED REPOSSESSED WRONG ACCOUNT WRONG ITEM WRONG TENDER

Those last three are handy when you need to VOID a transaction due to employee errors.

For Customer Discounts: FLOOR MODEL DAMAGED (aka SCRATCH N DENT) DISCONTINUED PACKAGE DEAL QUOTE SALE PREFERRED CUSTOMER

I use Preferred Customer whenever I have to change a price UP at the POS...

For Inventory Adjustment: DONATION WRITE OFF (DAMAGE/LOSS) CYCLE COUNT RTV (RETURN TO VENDOR)

For Inventory transfer from main to offline: FLOOR SAMPLE OFF-SITE (DISPLAY ITEMS, ETC) REPAIR (WAITING FOR SERVICE/PARTS)

You'll need a few Account Adjustment reason codes, too: BAD DEBT - WRITE OFF DEADBEAT ACCOUNTS CUSTOMER ADJUSTMENT FINANCE CHG ADJ - FOR REVERSING LATE FEES, ETC.

I hope that gets you started...

Tom

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