Hi, In italy it's normal to return an item of a transaction, and get a voucher for the amount. but my question is .. what's the best way to create a voucher in the system for the same amount of negative transaction? Adding a "VOUCHER" item in system, and to create at run-time new serial number of voucher, for the negative amount, or what?
thanks cod
The same principle also applies here in Dubai...
Are you running a multi store wherein the customer can redeem the voucher @ any of your store ?
Do you want to keep track of what voucher has been issued and redeemed ?
"cod" wrote:
In Italy today the customer have only 1 store .. but I think He have other store. Now the connection with HQ is not available, because the HQ databse I think that is not ready..
Yes.. and the standard solution in RMS is to issue the voucher in POS how a Transaction Entry record, and to redeem via Tender methods...
Do you create a range of voucher without the amount? Or you have an add-in to create dynamically a new serial number with the correct amount?
cod
Do you create a range of voucher without the amount? Or you have an add-in to create dynamically a new serial number with the correct amount?
-we have created a range of voucher # and once a voucher was issued , it will prompt for the serial no. and amount.
"cod" wrote:
No :) I have no add-in to create dynamically the serial number with the correct amount.. I would like to know what's the best-practice :) An add-in or a range of voucher # ?
thanks cod
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