Scanning problem in Lot Matrix Item

hey everyone, we have a 'cash n carry' store and usually cashiers just scan the item without paying attention on screen. the problem comes when they scan any lot matrix item. afte scanning lot matrix item if cashier does not look at the screen and scan any other item it automatically picks the first choice in lot matrix item selectiion window.

can we do something like everytime a lotmatrix item gets scanned RMS disables the scanner so cashier couldnt scan any other item without selecting an item from lot matrix window.

thank you

Reply to
Shoby
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Gill I gave been running this software about 18 month and I had same problem. Cashier forget to close the tender box or matrx item or When items massage pop on window cashier dont enter ok on key board and They keep scanning items and We lose money. Microsoft have no soloution fot it. But I changed my scanner's programe Now everytime cashier scan the item They have to enter on key board eachtime. like scan enter scan enter scan enter,,,,,Now They can not pass through any item massage or matrix item. and It work. On matrix item always put expensive item on first line . Like if you have Pepsi 6pk and single can on matrix Put 6pk on first line then single can. If your cashier over charge then your customer will complaint.

"Shoby" wrote:

Reply to
Gill

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