Slow Receipt Printing

Sep 07, 2008 4 Replies

At POS when we post a transaction, it sometimes takes up to 10 seconds for the receipt to be printed. Can anyone suggest why this has started happening? Our hardware isnt top spec, but its not terrible either. This seems to have gotten a lot worse very recently.



Thanks


OPOS printers, but i dont think this is the issue, i have used them for years and the slowness has only started in the past few weeks...

Im going to archive old transactions from my SO database and see if that helps resolve this..

I've had that kind of delay when the default printer is a windows printer connected to another PC and that PC is not turned on. It seems to not matter that the POS PC uses an OPOS printer. I guess it wants to use the windows printer to render an image of the receipt. The solution was to create a local windows printer with anything available, even Microsoft fax. Bill

Hi Philip

Are you running any add on modules on your system?

Regards

Craig

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